Our Policies Regarding Quality Control on Age Related Wear and Tear

Although we strive to find pieces that are as pristine as possible, it is important to keep in mind that we sell previously owned items and they all will show some signs of use.

We highly encourage our clients to go over the photos with a good eye and become familiar with the piece that they want to purchase. As a matter of fact, some wear on a piece is a sign of its age and it would probably be rejected by us if it looked too new, meaning it is most likely a reproduction.

As a matter of course, we do not accept returns on pieces in regards to wear. That said, we will happily refund, or replace with another piece, an item our clients purchase that arrives missing pieces or are not wearable because of size.

For any other questions regarding returns, please refer to our returns policy page. For more information regarding a piece or for general questions please email us at info@keepsakevintage.com.